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Contact GreenSpruce

Kentucky-Based Support You Can Trust

When you contact GreenSpruce, you're connecting with real people right here in Kentucky. No overseas call centers, no automated menus—just local support from neighbors who understand your community.

Phone Support

1-606-227-6333

Speak directly with our Kentucky-based support team

Available: 24/7 for technical support
Billing: Mon-Fri 8AM-8PM EST
Sales: Mon-Sat 9AM-7PM EST

Kentucky Service Area

Serving communities across the Bluegrass State

Headquarters:
Lexington, Kentucky

Service Centers:
Louisville, Bowling Green,
Covington, Owensboro

Enter your ZIP code below to check availability in your area

Email & Online

[email protected]

Prefer to email? We typically respond within 2 hours during business hours.

Support Hours

Technical Support 24 hours / 7 days
Emergency Outage Support 24/7 Priority Response
Billing & Account Services Mon-Fri 8:00 AM - 8:00 PM EST
Sales & New Service Mon-Sat 9:00 AM - 7:00 PM EST
Business Customer Support 24/7 Dedicated Line

*Holiday hours may vary. Emergency support always available for service outages.

How Can We Help You Today?

Whether you're checking availability, need technical support, or want to discuss business solutions, our Kentucky team is ready to assist.

Common Reasons to Contact Us:
  • Check service availability in your area
  • Technical support or troubleshooting
  • Upgrade or change your current plan
  • Business internet inquiries
  • Billing questions or account management
  • Professional installation scheduling

Average Response Time:
Phone: Immediate during business hours
Email: Within 2 hours
Contact Form: Within 4 hours

Send Us a Message

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